Here at ETC ComputerLand, we strive to have you, as a customer, understand what processes go into our development. Whether it is creating a custom application from scratch, or a updating an out of date network, it all starts with one thing — a problem. Once we have defined a solid problem, we take every effort in creating the solution that meets the highest of standards.
We have broken down our process of creating solutions into steps, which can be defined and measured to evaluate our success:
DEFINE THE PROBLEM
Successful teams first define the problem they are trying to solve–they articulate it and give it boundaries (what’s part of the problem, what’s outside our control).
SET CLEAR OBJECTIVES AND DEFINE SUCCESS
Setting clear metrics for success makes it more likely that you’ll achieve them. A well-articulated strategy is not only a roadmap for reaching your objectives, but also a way to clarify all team members’ responsibilities, avoiding both
DEVELOP AND PROTOTYPE IDEAS
The role of a designer is to have ideas – and to inspire them in others. Designers are adept at "seeing" patterns and developing insights, and then visualizing them so others can understand them easily. During this phase, prototypes that illustrate the idea and link it to the objectives and the audience must be developed.
TAKE IT PUBLIC
By now all the plans for distributing the product should be in place. All efforts have led to this moment of unveiling.
EVALUATE SUCCESS
Gather the team to take stock of what worked and what can improve. To the greatest extent possible, measure the success and collect data. Then change what you need to, and what you can.
